RETURN CONDITIONS:
- Return of defective products: The customer is entitled to a return if it is verified that the supplied products have defects or other non-conformities in relation to the ordered items.
- The defect must be communicated within a maximum period of 48 hours after receiving the product to the email info@yourfitequipment.com.
- The customer must attach photographs/videos in the e-mail that prove the non-conformity of the packaging/product.
- The return can be made within 15 days after notification of the defect against the presentation of the original invoice and the product must keep all original elements.
- The seller will analyze the returned product and inform the user of the right to a refund (if applicable), or exchange for the same or another product at the customer's option (taking into account that any exchange for a valuable item higher, the customer will have to pay the difference).
- As a general rule, the seller proceeds with the refund within 15 working days from the date of confirmation via e-mail of the right to refund.
- For returns and exchanges, the customer must request it via email info@yourfitequipment.com.
- If the defect or non-conformity is confirmed as justification for the return, the entire amount paid will be refunded. Refund of the amount paid will be made by bank transfer. These provisions do not affect your statutory rights.

THE RIGHT TO RETURN ONLY OCCURS PROVIDED THAT THE PRODUCTS:
- Have not been washed or used (unless the product contains information to the contrary). The customer has the right to try the equipment and accessories but cannot use them.
- Keep the original characteristics and the packaging is not damaged (carefully opened packaging will not be considered damaged).
- Are complete (eg both items of a pair must be returned).
- Have not been tampered with and keep the identification label, if the product has this label.
- All items that are manufactured by customization are not returnable.

RETURN FOR WITHDRAWAL:
- If the customer is not satisfied with the products supplied, the customer may return them within 15 calendar days after receipt, against presentation of the original invoice. As a rule, the seller proceeds with the refund within 15 working days from the date of confirmation via e-mail of the right to refund. The right to return only occurs, provided that the products:
- Have not been washed or used (unless the product contains information to the contrary). The customer has the right to try the equipment and accessories, but cannot use them.
- Keep the original characteristics and the packaging is not damaged (carefully opened packaging will not be considered damaged).
- Are complete (eg both items of a pair must be returned).
- Have not been tampered with and keep the identification label, if the product has this label.
- All items that are manufactured by customization are not returnable.
- The customer is responsible for returning and shipping the returned goods.

RETURN OF OFFERS:
- The return of an offered product must be made by the person who offered/purchased it, with presentation of the original invoice.
- If the defect or non-conformity is confirmed as justification for the return, the entire amount paid will be refunded. The refund will be made to the debit or credit card used to make the purchase or by bank transfer.
The right to return only occurs, provided that the products:
- Have not been washed or used (unless the product contains information to the contrary). The customer has the right to try the equipment and accessories, but cannot use them.
- Keep the original characteristics and the packaging is not damaged (carefully opened packaging will not be considered damaged).
- Are complete (eg both items of a pair must be returned).
- Have not been tampered with and keep the identification label, if the product has this label.
- All items that are manufactured by customization are not returnable.
- The customer is responsible for returning and shipping the returned goods.

EXCHANGE FOR SIZE OR OTHER ITEMS:
- To exchange an item for another item, it is necessary to request the exchange through the email info@yourfitequipment.com.
- An item can only be exchanged for another of equal or greater value and products can only be exchanged once. If after the exchange order you are not satisfied, you can only return your order and place a new order.
- The customer is responsible for returning and shipping the returned goods. The return must be accompanied by the original invoice.
The right to exchange only occurs, provided that the products:
- Have not been washed or used (unless the product contains information to the contrary). The customer has the right to try the equipment and accessories but cannot use them.
- Keep the original characteristics and the packaging is not damaged (carefully opened packaging will not be considered damaged).
Be complete (eg both items in a pair must be returned).
Have not been tampered with and keep the identification label, if the product has this label.
- All items that are manufactured by customization are not returnable.
- The customer is responsible for returning and shipping the returned goods.

YOURFIT® will clarify your doubts and/or respond to your request for information via the email address info@yourfitequipment.com.